Ways to get involved

You can read your newsletter online and sign up for your email newsletter below.

We’ll keep you updated with your latest community news, service updates and opportunities.

If you live in an independent living scheme, you will also receive a printed newsletter in the post every six months, the Independent Times.

Do you have a story you would like to share? Let us know, and we can share it in our newsletter and Facebook page.

You can read your Tenant Annual Review here.

If you want to keep up to date on how well we are keeping our promises to you, head over to our performance section.

Attend discussion groups with other tenants
We hold regular sessions with tenants, who give up their time to talk through the services we provide.  The information and examples of their lived experiences can help us to improve and develop the services we deliver.  

The topic for discussion at each session is promoted, there is no need to sign up to attend all the sessions we host, but if there is a particular topic that interests you we would love to see you.  

The topics include, repairs and maintenance, complaints and compliments, health and safety, the environment, disability, community projects.

Most sessions are held in person and virtually so you can join in a way that suits you best.  We also reimburse out of pocket expenses for tenants who support us in this way.

If you are interested in finding out more please contact the Customer Voice Team.

If attending a session is not for you, don’t worry.  We have a read and reply group.  This is a group of tenants who have said they would like to receive information and provide their comments.  

This is a great way to get involved in your own time with no ties to when and where you can get involved.

If you are interested in finding out more please contact the Customer Voice Team.

We hold a range of activities across our communities during the year.  This includes annual competitions, cultural and community events and more localised drop-in sessions and activities at our community centres and schemes.

A number of our tenants support their community and Progress at the same time by carrying out a regular community check.  This involves walking around the area you live in, completing a check sheet of what you see, the good and  the bad and sending this to the Customer Voice Team.  Any issues identified will be logged for action by the appropriate team or organisation.

There are opportunities for you to support your local community by volunteering your time to run activities and events helping to bring people together to reduce isolation and build